Article 40

Ongoing oversight


TL;DR The Digital Operations Resilience Act from the EU sets out rules for oversight activities on critical ICT third-party service providers. These activities include general investigations or inspections and involve a joint examination team composed of members from the ESAs, relevant competent authorities, and national competent authorities from the Member State where the critical ICT third-party service provider is established. The joint examination team is led by a designated Lead Overseer staff member and all members must have expertise in ICT matters and operational risk. After completion of an investigation or inspection, the Lead Overseer will adopt recommendations to the critical ICT third-party service provider, which will be communicated to the competent authorities of the financial entities to which it provides ICT services. The Lead Overseer may also take into consideration any relevant third-party certifications and ICT third-party internal or external audit reports made available by the critical ICT third-party service provider.
  1. When conducting oversight activities, in particular general investigations or inspections, the Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation shall be assisted by a joint examination team established for each critical ICT third-party service provideran ICT third-party service provider designated as critical in accordance with Article 31.

  2. The joint examination team referred to in paragraph 1 shall be composed of staff members from:

    1. the ESAsEuropean Supervisory Authority;

    2. the relevant competent authoritiesas defined in Article 46 supervising the financial entitiesas defined in Article 2, points (a) to (t) to which the critical ICT third-party service provideran ICT third-party service provider designated as critical in accordance with Article 31 provides ICT servicesdigital and data services provided through ICT systems to one or more internal or external users on an ongoing basis, including hardware as a service and hardware services which includes the provision of technical support via software or firmware updates by the hardware provider, excluding traditional analogue telephone services;

    3. the national competent authorityas defined in Article 46 referred to in Article 32(4), point (e), on a voluntary basis;

    4. one national competent authorityas defined in Article 46 from the Member State where the critical ICT third-party service provideran ICT third-party service provider designated as critical in accordance with Article 31 is established, on a voluntary basis.

    Members of the joint examination team shall have expertise in ICT matters and in operational risk. The joint examination team shall work under the coordination of a designated Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation staff member (the ‘Lead Overseer coordinator’).

  3. Within 3 months of the completion of an investigation or inspection, the Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation, after consulting the Oversight Forum, shall adopt recommendations to be addressed to the critical ICT third-party service provideran ICT third-party service provider designated as critical in accordance with Article 31 pursuant to the powers referred to in Article 35.

  4. The recommendations referred to in paragraph 3 shall be immediately communicated to the critical ICT third-party service provideran ICT third-party service provider designated as critical in accordance with Article 31 and to the competent authoritiesas defined in Article 46 of the financial entitiesas defined in Article 2, points (a) to (t) to which it provides ICT servicesdigital and data services provided through ICT systems to one or more internal or external users on an ongoing basis, including hardware as a service and hardware services which includes the provision of technical support via software or firmware updates by the hardware provider, excluding traditional analogue telephone services.

    For the purposes of fulfilling the oversight activities, the Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation may take into consideration any relevant third-party certifications and ICT third-party internal or external audit reports made available by the critical ICT third-party service provideran ICT third-party service provider designated as critical in accordance with Article 31.