Article 39

Inspections


TL;DR This article of the Digital Operations Resilience Act from the EU outlines the process for conducting onsite and offsite inspections of ICT third-party service providers. The Lead Overseer, assisted by joint examination teams, has the power to enter and inspect premises, books, and records. Before inspections can take place, the Lead Overseer must give reasonable notice to the critical ICT third-party service providers and inform the relevant financial entities. The inspections shall cover the full range of relevant ICT systems, networks, devices, information and data related to services provided to financial entities. If the officials are opposed during the inspection, the Lead Overseer will inform the critical ICT third-party service provider of the potential consequences, including potential termination of contractual arrangements.
  1. In order to carry out its duties under this Regulation, the Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation, assisted by the joint examination teams referred to in Article 40(1), may enter in, and conduct all necessary onsite inspections on, any business premises, land or property of the ICT third- party service providers, such as head offices, operation centres, secondary premises, as well as to conduct off-site inspections.

    For the purposes of exercising the powers referred to in the first subparagraph, the Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation shall consult the JONJoint Oversight Network .

  2. The officials and other persons authorised by the Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation to conduct an on-site inspection shall have the power to:

    1. enter any such business premises, land or property; and

    2. seal any such business premises, books or records, for the period of, and to the extent necessary for, the inspection.

    The officials and other persons authorised by the Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation shall exercise their powers upon production of a written authorisation specifying the subject matter and the purpose of the inspection, and the periodic penalty payments provided for in Article 35(6) where the representatives of the critical ICT third-party service providersan ICT third-party service provider designated as critical in accordance with Article 31 concerned do not submit to the inspection.

  3. In good time before the start of the inspection, the Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation shall inform the competent authoritiesas defined in Article 46 of the financial entitiesas defined in Article 2, points (a) to (t) using that ICT third-party service provideran undertaking providing ICT services.

  4. Inspections shall cover the full range of relevant ICT systems, networks, devices, information and data either used for, or contributing to, the provision of ICT servicesdigital and data services provided through ICT systems to one or more internal or external users on an ongoing basis, including hardware as a service and hardware services which includes the provision of technical support via software or firmware updates by the hardware provider, excluding traditional analogue telephone services to financial entitiesas defined in Article 2, points (a) to (t).

  5. Before any planned on-site inspection, the Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation shall give reasonable notice to the critical ICT third-party service providersan ICT third-party service provider designated as critical in accordance with Article 31, unless such notice is not possible due to an emergency or crisis situation, or if it would lead to a situation where the inspection or audit would no longer be effective.

  6. The critical ICT third-party service provideran ICT third-party service provider designated as critical in accordance with Article 31 shall submit to on-site inspections ordered by decision of the Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation. The decision shall specify the subject matter and purpose of the inspection, fix the date on which the inspection shall begin and shall indicate the periodic penalty payments provided for in Article 35(6), the legal remedies available under Regulations (EU) No 1093/2010, (EU) No 1094/2010 and (EU) No 1095/2010, as well as the right to have the decision reviewed by the Court of Justice.

  7. Where the officials and other persons authorised by the Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation find that a critical ICT third-party service provideran ICT third-party service provider designated as critical in accordance with Article 31 opposes an inspection ordered pursuant to this Article, the Lead Overseerthe European Supervisory Authority appointed in accordance with Article 31(1), point (b) of this Regulation shall inform the critical ICT third-party service provideran ICT third-party service provider designated as critical in accordance with Article 31 of the consequences of such opposition, including the possibility for competent authoritiesas defined in Article 46 of the relevant financial entitiesas defined in Article 2, points (a) to (t) to require financial entitiesas defined in Article 2, points (a) to (t) to terminate the contractual arrangements concluded with that critical ICT third-party service provideran ICT third-party service provider designated as critical in accordance with Article 31.